Wehelp V3.5 – Ticket Support System

Features

Security
• Totally secured system (SQL injection, XSS, CSRF)
• Built on powerful CodeIgniter Framework that has been tried and tested by millions of developers.
• Passwords are encrypted using PHPass library to make sure your data is safe.
User & Registration System
• Login System comes with a Forgotten Password page, to allow users to reset their password via email.
• Prevents spam by making sure the email address is unique and valid.
• Passwords are encrypted using PHPass library to make sure your data is safe!
• Users can register for an account using the quick and easy register Popup.
Clients
• Any register user can login/ forget password.
• Having awesome profile include member information and his tickets.
• Mange or update his information in profile settings (country, name, username, gender, user profile, …).
• Clients can create tickets either by registering an account
• Client submit a ticket with (subject, message, attachment file).
• Receiving E-mail for each ticket reply with respective ticket status.
• Client Search for his problem in knowledge base section.
• Contact with support using contact form and contact information.

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