TotalDesk v1.7.31 – Helpdesk, Knowledge Base & Ticket System
TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!
|Name :||TotalDesk – Helpdesk. Live Chat. Knowledge Base & Ticket System|
|Type :||Wp Plugins|
Features of TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System
- Ticket System
- 3 Differnt New Tickt Forms
- Inbox Fetching
- 2 Roles: Agent & Reporter
- My Tickets Page
- Set default values for new tickets…
- Email Notifications
- Desktop Notifications
- Slack Notifications
- Notify when a ticket has been created
- Notify when someone replied
- Notify when a status has changed
- Notify when an agent has ben assigned
- Start a chat with a new subject (new ticket)
- Enter a chat with a given ticket ID
- Send a message (new ticket) when no agent is online
- Every chat conversation will be saved
- Knowledge Base
- Create a FAQ based on a ticket
- Group FAQs into topics
- Set custom Icons for Topics
- Live search for FAQs
- Track FAQ views
- 3 Built in widgets
- Order FAQs by View / Popularity
- 2 Layouts (boxed, list)
- Tickets By Agent
- Tickets By Status
- Tickets By Type
- Tickets By System
- Tickets By Year
- Tickets By Month
- Tickets By Year & Month
- Well Documentented
Password : www.dlewordpress.com
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03. Can I download the update of the purchased product for free?
Answer: Yes,In order to download the product update you will get free updates.