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Tickerr – Ticket System

Original price was: $22.00.Current price is: $5.00.

Tickerr is a PHP system designed to offer your clients a great user experience, where they can submit new Tickets or Bug Reports and keep in touch with you or your Agents. Also, when the support is done and a ticket is closed, your client can rate the agent’s suport and you, as an admin, are able to keep tracking of those ratings.

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Description
Instruction

Feature

Tickets system (for registered or anonymous clients)
Bug reports system (for registered or anonymous clients)
File uploading system for both the tickets and bug reports
Rating system. When a ticket is closed, you client can rate the agent’s support
Statistics for the Admins
3 different user roles: Client, Agent, Administrator
Envato Purchase Code automatic verification on tickets
Email alerts for your clients and agents
Unlimited departments to order your tickets/bug reports
3 different priorities (low, medium and high) for the tickets/bug reports
4 different bug report’s statuses (solved, reviewed, insolvable, other)
Created using CodeIgniter v3.0.0
Responsive design for both the frontend and the backend
Created using Bootstrap v3.3

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Unzip the file downloaded from our website before use. The zip file may include additional files like templates or documentation. Ensure you upload the correct file for installation.

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Extract the zip file if required; ensure the main theme and child theme are accessible.
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Go to Appearance > Themes.
Click Add New, then Upload Theme.
Select the theme’s zip file.
Click Install Now to complete the installation.

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Updating to a New Version

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Fixing “Destination Already Exists” Error

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