Tickerr – Ticket System

Feature

• Tickets system (for registered or anonymous clients)
• Bug reports system (for registered or anonymous clients)
• File uploading system for both the tickets and bug reports
• Rating system. When a ticket is closed, you client can rate the agent’s support
• Statistics for the Admins
• 3 different user roles: Client, Agent, Administrator
• Envato Purchase Code automatic verification on tickets
• Email alerts for your clients and agents
• Unlimited departments to order your tickets/bug reports
• 3 different priorities (low, medium and high) for the tickets/bug reports
• 4 different bug report’s statuses (solved, reviewed, insolvable, other)
• Created using CodeIgniter v3.0.0
• Responsive design for both the frontend and the backend
• Created using Bootstrap v3.3

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