HelpDesk v3.02 – Online Ticketing System with Website – ticket support and management – nulled

Feature of HelpDesk

• Ticket Support/Assign
• Email Notification
• Front Pages with Management
• Ticket/Thread Discussion
• Live Chat
• Contacts/Organizations Management
• Notes modules
• Customer/User management
• The best HelpDesk for small business website owners
• Overall: Customer Support was hard to get a hold of through Shopify App and took over a week to get help and then was told I cannot use my HelpDesk on Shopify I would have to start over with a new account.
• Pros: Features, layout, tags, spam blocking, email signature in outgoing emails, domain verification for outgoing emails so it has our email address
• Cons: You can not integrate with Shopify unless you start a whole new account with a different domain and email then you have to start all over from scratch. Very disappointed as I have an integration with LiveChat but HelpDesk is separate for some reason in Shopify and they are the same company.
• Reasons for Choosing HelpDesk: Because it integrates with LiveChat which I have used for over 6 years.
• Reasons for Switching to HelpDesk: HelpScout was very difficult learning curve and made for bigger teams. Gorgias could not get my domain verified to use my company email address to send and reply to customers.

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Password : www.dlewordpress.com
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