We cannot provide general webhosting and/or general PHP support.
We cannot provide general programming or web scalling support.
We cannot help with issues from your own customization.
We cannot provide customizations that extended default app features.
We do not offer install or setup services.
We cannot provide fixes that are unique to your web hosting or server environment. If your hosting or server environment is different than what is listed in REQUIREMENTS section, you’ll need to determine if it will work before purchasing.
We try for fast response times but as described on our support tab, response time may be longer, depending on our current support queue. Too many issue/feature questions that do not fall under support will slow down all response times. Please investigate for yourself thoroughly before contacting us.
We don’t offer free support, if your support is expired, before asking questions consider renewing it.
Before asking questions make sure you did your part and reserched current answers.
You can’t get a refund once the item has been downloaded in any circumstances.
Read all the product information before you decide to buy it.
We speak english only to our customers, so we expect you speak it decently enough so we can understand each other.